Beaulieu Inn

Oh dear. I so wanted to give this a higher score. The staff are friendly is the one real positive. Otherwise....... Rooms and building in general in dire need of decor improvement. Food portion sizing and presentation very lacking. Room amenities laughable and in our case very dangerous (bedside lamp had broken at bulb base and could have electrocuted someone). Second lamp also had to be removed for repair. TV in the room is the size of a postage stamp. No USB sockets. Green ceiling night light clearly came from Heathrow Airport it's so bright. Overall, I would stay somewhere else in the area. Oh, it is very handy for the train station, as the railway line is adjacent to the property.

The hotel is situated in the most beautiful location in the New Forest. Amazing views and lovely walks. Dog friendly. The reception staff were great. However, the food was awful. Breakfast,, well I’ve never eaten anything that bad. 1 dried up piece of bacon, half a mushroom, half a slice of black pudding, a sausage that was so anneamic that I didn’t chance eating it, the egg was so rubbery(obviously been kept warm on a hot plate) it would have made a superb rubber ball. Thank goodness the portion was so small I left all of it as inedible. We decided to eat in the restaurant the second night of our stay very bad mistake. Firstly the menu is so limited and the. To be told that both of my choices were not available. The only other meal I even considered was the steak at 28,00. What rip off. It was so chewy that the dog had most of it. The chips were totally uncooked and raw, the tomatoes looked like they’d had a fight and the so called salad was indescribable. Disgusting and totally over priced.my second choice of starter, was the salmon. I think they have a game ‘hunt the salmon’ I lost. My 5 year old granddaughter has the veg sticks which obviously has been hours earlier, even days as they were dried out and disgusting. Her cheesy pasta, well one mouthful said it all, we ordered the burger choice hoping it would be better. A dried out roll and burger. She went to bed very hungry. My daughter had the burger which was passable. The bill came to 124.00. I didn’t know if to laugh or cry. A total rip off in every way. This morning we stuck to cereal and croissants. No way was I going to put my stomach through another terrible experience The rooms are pleasant, especially as they are dog friendly, although there was a background smell of wee. As I say reception staff were lovely and the lounge with the fire and a jigsaw was extremely enjoyable, they really need to look at their overpriced dreadful food and ensure that they actually do have food available. Will I return no

Beautiful location and helpful staff, room was missing some washing bits which were provided very quickly after a call to reception. There was a noisy banging from a air vent in the bathroom at night which woke us but closing the bathroom door muffled this, the bed was comfortable however was not a real double as booked and instead two single mattresses pushed together, staying for one night these were tollerable however if we stayed longer I would have asked for a room move due to these points. The restaurant adjoined to the hotel was beautiful with quality food and friendly staff!